Business Operations Internship
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Business Operations.
Explore your potential.

Spend the summer gaining real world experience.

Applications have now closed for the 2022 intake

The team

Business Operations are often described as the ‘oil in the machine’, not seen on the outside but keeping everything within the firm running smoothly. Made up of over a dozen interconnected functions that are critical to the success of our business, their responsibilities include liaising with clients directly on accounting and administration matters, reconciling trades with custodian banks or analysing operational risk.

The placement

Our 8-12 week summer placement offers a range of opportunities in several different functions meaning you can select the option that best matches your skills and aspirations. Each provides tailored training and support including a comprehensive induction, access to training courses and an individual learning plan. You’ll also benefit from your own learning journal so you can record your achievements and the skills you’ve gained. Whichever area you choose, you’ll be seen as a real member of the team, contributing to live projects and exploring how the business works.

opportunities available

Client Administration

Client Administration is the first port of call for our clients on all operational and administrative matters. They cover a range of key areas, including recording all investment activity and income for institutional clients, and reporting back to clients using a bespoke in-house system. In addition, the department is responsible for billing and credit control.

Human Resources

Our Human Resources department provides support and advice to managers and staff on all HR and Development matters. Our Talent and Development team designs and delivers bespoke training and development programmes, within the department, whilst our Operations team focuses on providing advice on employment matters, recruitment support and acting as the first point of contact for all transactional HR inquiries.


Our Compliance department protects our clients, the firm and our staff by fostering compliant and ethical outcomes. The team’s aim is to minimise the likelihood of compliance risks while managing regulatory risk within the agreed risk appetite. The department comprises four teams: Monitoring, Ethics and Conduct Assurance; Regulatory Developments & Advisory; Policies, Training & Regulatory Reporting; and Anti Money Laundering.


The department is made up of three teams: Financial Control, Financial Reporting & Finance Improvements. Although distinct in their roles and expertise, each is pivotal in ensuring the department operates as an effective unit to support the firm and deliver all responsibilities.

The department provides financial reporting for the firm’s corporate entities including statutory accounts, regulatory financial & capital reporting, and tax filings across various international jurisdictions. In addition, we provide full Board support on all finance matters including business development initiatives. And finally, we manage payments for the business including payroll, offices, professional fees and marketing.


This department’s role is to support the wider business by identifying and managing all legal and regulatory risks. Our activities focus on contract negotiation and facilitating investment management agreements to support segregated business, unlisted investments and dispute resolution, and data protection compliance – as well as pooled funds work including product development and analysis, product governance and company secretarial services.

Performance Analysis

The Performance Analysis department is responsible for calculating accurate performance measurement and attribution information for portfolios across the firm. The department also has responsibility for ensuring Baillie Gifford remains compliant with the CFA Institute Global Investment Performance Standards (GIPS). Our teams divide their workload between providing performance information for regular requests, processing quarterly reports and responding to ad-hoc queries.

Our requirements

We’re looking for penultimate year students who can grasp this outstanding opportunity and learn everything they can about their business area, Baillie Gifford and the wider investment management industry. First-rate communication and organisation skills are essential, so you’ll need to show evidence of these in your application.

The majority of our placements are open to all degree disciplines, and we’ve welcomed people from a wide range of subject areas including geography, physics and engineering. The most important thing is that you’re enthusiastic, ambitious and keen to learn about our business.

“It’s opened up more doors and career opportunities. It felt like the whole process was designed to help us be successful. We were able to meet lots of different people from across the firm and had coaching on subjects like networking and professionalism.”

Emily Mason,
Chemical Engineering, Heriot Watt

Application process

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Complete a short online application form and attach your CV. We will review your application to find out more about you and assess whether you have the ability, attributes and curiosity to take on a placement.

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If you are successful in the first phase, we will invite you for an interview with our Operations professionals. We will look at your application with you and discuss the academic and professional choices you have made so far. We will also ask you to answer competency-based questions that assess your abilities and experience.

Meet our People

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Patrick Miller Business Operations
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Morag Hossack Business Operations
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Edward Sheasby Business Operations
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Daud Sarwar Business Operations
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Sophie Mair Business Operations

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