Business Operations Internship
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Business Operations.
Explore your potential.

Spend the summer gaining real world experience.

Applications have now closed for the 2023 intake

The team

Business Operations are often described as the ‘oil in the machine’, not seen on the outside but keeping everything within the firm running smoothly. Made up of over a dozen interconnected functions that are critical to the success of our business, their responsibilities include liaising with clients directly on accounting and administration matters, reconciling trades with custodian banks or analysing operational risk.

The internship

Our 12-week internship offers a range of opportunities in several different functions meaning you can select the option that best matches your skills and aspirations. Each provides tailored training and support including a comprehensive induction, access to training courses and an individual learning plan. You’ll also benefit from your own learning journal so you can record your achievements and the skills you’ve gained. Whichever area you choose, you’ll be seen as a real member of the team, contributing to live projects and exploring how the business works. At the end of the internship, you may be offered the opportunity to join our Business Operations Graduate Programme the following year.

Our internships are based in Edinburgh. To get the most from the learning experience, we encourage regular attendance at the office during your time with us. We understand moving to a new city can be daunting and expensive so we’ll provide accommodation in central Edinburgh for the duration of your internship. More details will be provided to candidates during the final assessment stage.

opportunities available

Client Administration

Client Administration is the first port of call for our clients on all operational and administrative matters. They cover a range of key areas, including recording all investment activity and income for institutional clients, and reporting back to clients using a bespoke in-house system. In addition, the department is responsible for billing and credit control.

Human Resources

Our Human Resources department provides support and advice to managers and staff on all HR and Development matters. Our Talent and Development team designs and delivers bespoke training and development programmes, within the department, whilst our Operations team focuses on providing advice on employment matters, recruitment support and acting as the first point of contact for all transactional HR inquiries.


Our Compliance department protects our clients, the firm and our staff by fostering compliant and ethical outcomes. The team’s aim is to minimise the likelihood of compliance risks while managing regulatory risk within the agreed risk appetite. The department comprises four teams: Monitoring, Ethics and Conduct Assurance; Regulatory Developments & Advisory; Policies, Training & Regulatory Reporting; and Anti Money Laundering.

Internal Audit

The Internal Audit department is responsible for independently assessing the adequacy and effectiveness of the firm’s internal systems and control environment. The department works closely with all areas of the firm and reports directly to the Audit Committee. We also report to various other external and internal boards and committees to provide our independent view on the internal control environment.

Our annual audit plan comprises two key workstreams, the first being our Thematic Audits which cover a range of operational, regulatory, strategic, advisory and consultancy style reviews. This is supplemented by our Controls Assurance Innovation Team who provides continuous assurance over key controls, with a focus on automating the delivery and reporting of control testing activities.

Group Governance Services

Group Governance Services (GGS) aims to enable world-class governance within Baillie Gifford in alignment with our culture and shared beliefs. The team is split into two sub-teams, The Partnership Secretarial & Governance Services (PSGS) and The Corporate Secretarial & Governance Services (CSGS). The two teams provide governance advice and Company Secretarial support to Partners, BG’s subsidiary companies and their boards and to various business groups and committees. We also have a governance support remit made up of several elements; monitoring change across the business to identify and update relevant areas on notifiable change events such as a new appointment or a new office and maintaining governance documentation.

Performance Analysis

The Performance Analysis department is responsible for calculating accurate performance measurement and attribution information for portfolios across the firm. The department also has responsibility for ensuring Baillie Gifford remains compliant with the CFA Institute Global Investment Performance Standards (GIPS). Our teams divide their workload between providing performance information for regular requests, processing quarterly reports and responding to ad-hoc queries.

Our requirements

We’re looking for penultimate year students who can grasp this outstanding opportunity and learn everything they can about their business area, Baillie Gifford and the wider investment management industry. First-rate communication and organisation skills are essential, so you’ll need to show evidence of these in your application.

Our internship opportunities are open to all degree disciplines, and we’ve welcomed people from a wide range of subject areas including geography, physics and engineering. The most important thing is that you’re enthusiastic, ambitious and keen to learn about our business.

“It’s opened up more doors and career opportunities. It felt like the whole process was designed to help us be successful. We were able to meet lots of different people from across the firm and had coaching on subjects like networking and professionalism.”

Emily Mason,
Chemical Engineering, Heriot Watt

Application process

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Complete a short online application form and attach your CV. We will review your application to find out more about you and assess whether you have the ability, attributes and curiosity to take on a placement.

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If you are successful in the first stage, we will invite you for an interview with our Operations professionals. We will discuss the academic and professional choices you have made so far, and we will also ask you to answer competency-based questions that assess your abilities and experience.

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The final stage will be an assessment centre with other applicants. This will include a second interview and a group exercise. You will also have the chance to speak informally to current employees and the Early Careers Team about Baillie Gifford.

Meet our People

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Melanie Perrin Business Operations Internship
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Emily Dow Business Operations Internship
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Patrick Miller Business Operations
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Morag Hossack Business Operations
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Sophie Mair Business Operations

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