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Business Operations. Explore your potential.

Spend the summer gaining real world experience.

Applications for our Internship Programmes are now closed and will open again in the summer of 2021.

The team

Business Operations teams are often described as the ‘oil in the machine’, not seen on the outside but keeping everything within the firm running smoothly. Made up of over a dozen interconnected functions that are critical to the success of our business, their responsibilities include liaising with clients directly on accounting and administration matters, and reconciling trades with custodian banks or analysing operational risk.

The placement

Our 8-12 week summer placement offers a range of opportunities in several different functions so you can select the opportunity that best matches your skills and aspirations. All provide tailored training and support including a comprehensive induction, access to training courses and an individual learning plan. You’ll also benefit from your own learning journal so you can record your achievements and the skills you’ve gained. Whichever area you choose, you’ll be seen as a real member of the team, contributing to live projects and exploring how the business works.

opportunities available

Client Administration

Client Administration is the first port of call for our clients on all operational and administrative matters. They cover a range of key areas, including recording all investment activity and income for institutional clients, and reporting back to clients using a bespoke in-house system. In addition, the department is responsible for billing and credit control.

Communications and Marketing Operations

Our Communications and Marketing Operations department is made up of six teams that provide key operational support to the Clients department and the wider firm. Their focus is on developing all of our communication and marketing activity to clients, consultants and prospects on a global basis.

Human Resources

Our Human Resources department provides support and advice to managers and staff on all HR and Development matters. Within the department, our Talent and Development team designs and delivers bespoke training and development programmes, whilst our Operations team focuses on providing advice on employment matters, recruitment support and acting as the first point of contact for all transactional HR enquiries.


Our Compliance department protects our clients, the firm and our staff by fostering compliant and ethical outcomes. The team’s aim is to minimise the likelihood of compliance risks while managing regulatory risk within the agreed risk appetite. The department is made up of four teams: Monitoring, Ethics and Conduct Assurance; Regulatory Developments & Advisory; Policies, Training & Regulatory Reporting; and Anti Money Laundering.

Business Improvement

Our Business Improvement team’s mission is to deliver a dedicated resource that supports the firm’s Client Servicing, Administration and Operational areas in the continuous improvement of their business functions. We also work on product development, liaising closely with business users and developers to implement tailored applications.


This department’s role is to support the wider business by identifying and managing all legal and regulatory risks. Our activities focus on contract negotiation and facilitating investment management agreements to support segregated business, unlisted investments and dispute resolution, and data protection compliance – as well as pooled funds work including product development and analysis, product governance and company secretarial services.


We’re looking for go-getters who can grasp this outstanding opportunity and learn everything they can about their business area, Baillie Gifford and the wider investment management industry. First-rate communication and organisation skills are essential, so you’ll need to show evidence of these in your application.

In the past, some of our students have been finishing their penultimate year, while others were finishing their first or second years. We’ve also welcomed people from a wide range of subject areas including geography, physics and engineering. The most important thing is that you’re enthusiastic, ambitious and keen to learn about our business.

“I was given the freedom to manage my own time on a project I was working on and it was very satisfying to see that my work was valued by experienced professionals.”

Claire Maginnis,
Placement Student 2015 LLB
Law, University of Glasgow

Application process

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Complete a short online application form covering your educational history, and some competency skills. We will review your application to find out more about you and assess whether you have the ability, attributes and curiosity to take on a placement.

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If you are successful in the first phase, we will invite you for an interview with our Operations professionals. We will look at your application with you and discuss the academic and professional choices you have made so far. We will also ask you to answer competency-based questions that assess your abilities and experience.

Meet the Interns

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Claire Maginnis Business Operations
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Morag Hossack Business Operations
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Patrick Miller Business Operations
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Marissa Lam Business Operations

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